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Reference checks are a valuable tool for screening candidates; however, conducting proper reference interviews can be very time consuming for Hiring Managers. We didn't interview your candidate, and thus have no bias from having met them in person - our only focus is getting you high quality, detailed information.

 

 

Popular BackCheck interview templates to choose from:

Basic - 8 areas of inquiry   |   Standard - 11 areas of inquiry   |   Investigative - 20 areas of inquiry

 

 

Telephone Interviews

Professional interviews conducted by our roster of expierienced HR interviewers. We never miss a call, and always follow up. With over 400 professionals working on three continents, we are open during extended business hours.

 

BackCheck Reference Technology

Features online reference interviews with IP address tracking technology, complemented by telephone follow-up. Results are cross-referenced and enhanced by Employment Verifications when required to delivery fast, economical reference interviews with high completion rates and high reliability.

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Enhanced by Employment Verifications:

When necessary, an Employment Verification is initiated. Verifications are received directly by the employer’s Payroll or Head Office – a quick way to verify reliability of a reference.

 

 

Highly Trained & Experienced Interviewers


By partnering with BackCheck, your Hiring Managers and Recruitment Team can focus on their primary functions, rather than playing telephone tag. BackCheck interviewers have conducted over 2 Million Reference Checks since 2001.


 
  • Our highly trained and experienced interviewers will ask the right questions and probe appropriately for clarification to extract detailed information on each candidate’s punctuality and quality of work.

  • We never miss a call, and always follow-up – with over 400 experienced staff working extended business hours in combination with high technology solutions, we have high completion rates, and make the process convenient for each reference.

  • Tailored process – with 4 levels of reference checks (suitable for entry-level through executive hires), we can customise a program that works for your organisation.

  • Real-time, online delivery of results – track the progress of each reference check and view them as soon as they are available.

  • Remove interview bias – we’ve never met your candidates, so when we conduct a reference, we focus on results that let you make an informed hiring decision.

 

 

BackCheck in Action - Reference Checks

 

Reference Checks with Patient-Care Focus Uncover Fraudulent Activity
BackCheck’s HR Interviewers are experts in identifying nuances of speech during the reference checks they conduct, and carefully pursue clarification of discrepancies. When a recent healthcare candidate’s reference hesitated in stating the candidate left their prior position “to return to school,” BackCheck pursued additional details. This revealed that the candidate did intend to leave for school, but also demanded to be laid off for false reasons, allowing the candidate to be paid outside of work while attending classes. BackCheck’s investigative techniques frequently uncover fraudulent activity in all sectors of employment.

 
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BackCheck specialises in pre-employment background checks, including Criminal Record Checks, Credit Bureau Enquiries, Investigative Reference Checks, Employment Verifications, Education Verifications, and DVLA Reports. With thousands of customers ranging in size from under 50 to over 150,000 employees, BackCheck is a leading provider of pre-employment screening.
 


 

 

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Did You Know?

 

 


Cross-Referencing with employment verifications yields more red flags!